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As the purchaser of items from Solim Flower Inc, the purchaser agrees that:
All sales are final.As flowers are a perishable item, returns are only accepted under the following circumstances:All issues must be indicated to us within 24 hours of delivery — if you are calling after hours, please leave a message with a time to reach you and phone number and we will call the next business day.We will happily replace any damaged item, which may have had its quality affected during shippingAs items are perishable, we do not issue refunds, however if the issue cannot be resolved, an in-store credit may be availableReturns are accepted on a “quality” basis only — issues of “not liking” the arrangement are not grounds for a return.As flowers are perishable, you must water them, otherwise they will not last long. It is the recipient’s responsibility to re-cut and water the arrangement.If you are ordering flowers for someone else, be sure you are choosing something they would like — style preferences are not grounds for returnsAs all flowers are not always in season, or not in stock, Foxgloves Flowers reserve the right to substitute blooms with a similar “look” and feel without prior consultation. We will do our utmost to make the arrangement as close to the advertised picture as possible. If you require a specific product, please call and check for its availability.If no name is specified for the “card message”, will will put the name of the sender on the cardDelivery times are generalized to “morning” and “afternoon” deliveries. If you require a timed delivery, please call and speak with our designers to make those arrangements.It is your responsibility, as the sender, to ensure that the recipient will be at the location of the delivery on the date of delivery. If the recipient goes home early (if delivered to a workplace) or is out of town (for home deliveries), unbeknownst to us, it is not cause for refund or exchange as we have fulfilled our obligation in delivering upon the date of request as ordered by the sender. We do not call ahead to ensure someone is home, as to not spoil surprises.
Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.Thanks!
Solim Flower
993 1st Avenue
New York,NY 10022
Additional Information:
Our shop is open from 9:00 a.m. to 6:00 p.m., Monday through Friday and from 9:00 a.m. to 5:00 p.m. on Saturday. We are closed on Sundays. To help assure on-time delivery during the busy holiday season, place your order at least 1 day prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day. Our shop will always be closed on the following holidays: Christmas Day, New Year's Day, Easter, Memorial Day, Father's Day, Independence Day and Labor Day.
We accept the following payment methods:
If you have any questions or need more information, please contact us by e-mail at [email protected] or call us directly at (800) 697-6546. We're always here to serve you and make your flower-sending experience a pleasure. Solim Flower993 1st AvenueNew York, NY 10022
Our shop serves the following areas
We specialize in the following services:
A local delivery fee of $14.50 will be added to each order, for each address. (For deliveries outside our local delivery area, this fee may vary.) U.S. orders must be received before 3:00 p.m. in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day. We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it. We are unable to make deliveries on Sundays. Deliveries requested on this day will be delivered the following business day. Delivery of orders to rural route addresses or cemeteries cannot be guaranteed. We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the Internet.
Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.
Solim Flower proudly serves the New York area. We are family owned and operated. We are committed to offering only the finest floral arrangements and gifts, backed by service that is friendly and prompt. Because all of our customers are important, our professional staff is dedicated to making your experience a pleasant one. That is why we always go the extra mile to make your floral gift perfect. Let Solim Flower be your first choice for flowers.